Update on Deqx.com Customer Service and self serving attitude!
Deqx has done it again....
These guys are so transparent its pathetic.
I recently put my Deqx HDP-3 and 2.6P HD up for sale. In my description's I suggested those interested go to the Deqx website. I was shocked to receive an email from a potential buyer
saying there was no information on the Deqx Website.
Yep, you got it.....
With the introduction of the HDP-4 this company has removed all but very (very!) minor information re their previous DSP's, even though the HDP-3 is and was being sold just a couple of months ago.
An obvious move to make it difficult for current customers to sell off their HDP-3's and 2.6P HD's. Turns out they don't want to compete against the re-sale market.
Yet another example of how self serving and short sighted this company is.
Your customers are your partners!
Kim Ryrie and company, you should be ashamed of yourselves.