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  1. #1
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    Thanks Ken.

    You did mention a damage claim but I was under the impression you were going to do that? Where did you request that I raise a claim with the carrier?

    More importantly, the screenshots of you offering to replace the cones if I pay for shipping and my subsequent decline? I'm dying to see those.

    Ken, do you think these were packaged acceptably? Are you happy with how you packaged these?

  2. #2
    Senior Member edgewound's Avatar
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    Quote Originally Posted by kelossus View Post
    Thanks Ken.

    You did mention a damage claim but I was under the impression you were going to do that? Where did you request that I raise a claim with the carrier?

    More importantly, the screenshots of you offering to replace the cones if I pay for shipping and my subsequent decline? I'm dying to see those.

    Ken, do you think these were packaged acceptably? Are you happy with how you packaged these?
    My responsibility for safe passage ended with my insured shipment to Oregon, as you requested. Beyond that, you're on your own.

    As I stated more than once, I have shipped the same combination of recone kits in the identical double boxing to international destinations without cone damage.
    Edgewound...JBL Pro Authorized...since 1988
    Upland Loudspeaker Service, Upland, CA

  3. #3
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    Quote Originally Posted by edgewound View Post
    My responsibility for safe passage ended with my insured shipment to Oregon, as you requested. Beyond that, you're on your own.

    As I stated more than once, I have shipped the same combination of recone kits in the identical double boxing to international destinations without cone damage.
    Post the screenshot of you offering the refund and my refusal. You said it happened, so show us? You posted other screenshots.

    So you are happy posting a recone kit in a box that is smaller than the whole assembly by a decent amount?

    I expect your next reply will not answer any of the above questions/requests. Just another red herring queued up.

  4. #4
    Administrator Robh3606's Avatar
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    What is going on here?? This is a public forum for people to share their experiences. It is not a format to air personal issues. We have a PM system that's private and of course your own emails. Please use those in the future.

    Rob
    "I could be arguing in my spare time"

  5. #5
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    Quote Originally Posted by Robh3606 View Post
    What is going on here?? This is a public forum for people to share their experiences. It is not a format to air personal issues. We have a PM system that's private and of course your own emails. Please use those in the future.

    Rob
    Completely understand but Ken ceased communication through those private channels. I knew a public post here would get a response.

    At the end of the day I will likely lose this Paypal dispute as I did forward the parcel on from Oregon. However, it's clear that the damage in the photos was caused by the cone assembly making contact with the outer box. It could have been shipped to Ken's neighbour and it would have arrived damaged, it was not packed well.

    I'll be out of pocket $1100 AUD and my 4345 project is now stopped dead in its tracks. I have cabinets, crossovers and drivers ready to go but sadly, no woofers.

  6. #6
    Senior Member edgewound's Avatar
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    Quote Originally Posted by kelossus View Post
    Completely understand but Ken ceased communication through those private channels. I knew a public post here would get a response.

    At the end of the day I will likely lose this Paypal dispute as I did forward the parcel on from Oregon. However, it's clear that the damage in the photos was caused by the cone assembly making contact with the outer box. It could have been shipped to Ken's neighbour and it would have arrived damaged, it was not packed well.

    I'll be out of pocket $1100 AUD and my 4345 project is now stopped dead in its tracks. I have cabinets, crossovers and drivers ready to go but sadly, no woofers.
    I have not ceased to communicate through eBay. You are being totally dishonest. Even the photos you posted show that the cone body of the 2245H kit is 15 1/8". One of the photos that you have measured shows no warpage of the cone at all.

    Like I have said previously, I have shipped these kits to Indonesia in the same exact packaging with no damage to the cone assembly...AND the package is ALWAYS fully insured to the shipping address that is provided to me. Since you were trying to save a few bucks on shipping to an address in Oregon, you get take full responsibility for the safety of your purchase while being forwarded to Australia.

    As far as being out of pocket $1,100.00? That is a lie. You have four kits, (2) 2245H and (2) 2236H... then you filed a chargeback with your financial institution. I'm out the purchase price, plus all the parts, and no way to make a damage claim because the package has left the United States uninsured. My eBay listing is public with prices posted. The other half of your order for your dad...packed in the same box arrived just fine. One kit out of four was damaged because someone opened the double boxing to examine the contents and carelessly put them back in incorrectly by misplacing the 1" Schedule 40 PVC support tube that is held in place at both ends to prevent the box from being crushed.

    I have no choice but to respond to these dishonest comments...that have no business being aired here.

    On-line defamation is a serious matter.

    https://mullenlawfirm.com/internet-d...-consequences/affect not only public figures and businesses but also ordinary individuals as well. When a lawsuit is filed, the victim may try to recover compensation from the perpetrator.

    Although defamation itself is not a crime in New York and New Jersey, one can face criminal charges of cyberbullying or other violations stemming from the defamation, depending on the severity of the harm caused. Some of the consequences that result from this include fines and
    Edgewound...JBL Pro Authorized...since 1988
    Upland Loudspeaker Service, Upland, CA

  7. #7
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    Quote Originally Posted by edgewound View Post
    I have not ceased to communicate through eBay. You are being totally dishonest. Even the photos you posted show that the cone body of the 2245H kit is 15 1/8". One of the photos that you have measured shows no warpage of the cone at all.

    Like I have said previously, I have shipped these kits to Indonesia in the same exact packaging with no damage to the cone assembly...AND the package is ALWAYS fully insured to the shipping address that is provided to me. Since you were trying to save a few bucks on shipping to an address in Oregon, you get take full responsibility for the safety of your purchase while being forwarded to Australia.

    As far as being out of pocket $1,100.00? That is a lie. You have four kits, (2) 2245H and (2) 2236H... then you filed a chargeback with your financial institution. I'm out the purchase price, plus all the parts, and no way to make a damage claim because the package has left the United States uninsured. My eBay listing is public with prices posted. The other half of your order for your dad...packed in the same box arrived just fine. One kit out of four was damaged because someone opened the double boxing to examine the contents and carelessly put them back in incorrectly by misplacing the 1" Schedule 40 PVC support tube that is held in place at both ends to prevent the box from being crushed.

    I have no choice but to respond to these dishonest comments...that have no business being aired here.

    On-line defamation is a serious matter.

    https://mullenlawfirm.com/internet-d...-consequences/affect not only public figures and businesses but also ordinary individuals as well. When a lawsuit is filed, the victim may try to recover compensation from the perpetrator.

    Although defamation itself is not a crime in New York and New Jersey, one can face criminal charges of cyberbullying or other violations stemming from the defamation, depending on the severity of the harm caused. Some of the consequences that result from this include fines and
    Ok, I will leave the forum after this post. I'm done.

    Nothing I have said is dishonest. I am still waiting for you to post those screenshots? You are the liar. Post the screenshots and redeem yourself, but you can't because it didn't happen. I sent you a final message letting you know the cones couldn't be straightened and you never replied. I waited a few days, no reply yet you cancelled my refund request within minutes. I can prove all this, I am not lying. At the end of the day I didnt want this to happen, I genuinely wanted the recone kits for a project.

    Anyone can call Brisbane Speaker Repair and get confirmation about the cones arriving damaged. I shipped them directly to him. I haven't even seen them, he is an hours drive from me. Ian being in the same state can make a quick phone call to confirm everything.

    Yes I am out of pocket $1100 AUD. Why do you continuously call me a liar with no proof? The recone kits were $600 USD, then I had to ship an 18" x 18" x 18" box to Australia. Do the math.

    There is not one person on this forum who would agree those recones are shipped suitably. Do you think an insurer who is looking into this claim would pay out based on those photos? I can't believe no one on this forum will comment on the packaging. Customs in Australia notify you when the box is opened, the freight forwarder I use does not open the box either.

    Again, this is my final post and I want to double down on something. I can't believe no one on this forum will comment on the packaging.

  8. #8
    Administrator Mr. Widget's Avatar
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    Quote Originally Posted by Robh3606 View Post
    What is going on here?? This is a public forum for people to share their experiences. It is not a format to air personal issues. We have a PM system that's private and of course your own emails. Please use those in the future.

    Rob
    +1

    Guys, this is obviously an unfortunate situation for both of you.

    Since the purchase was though eBay, please use their system for dispute resolution. eBay is a bit cumbersome and slow, but they have a system in place for resolving these types of problems. Going back and forth here is not going to solve this problem.


    Widget

  9. #9
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    Where’s Judge Judy?

    It reminds me of the dust up between Lancer and Miss Orchid.

  10. #10
    Senior Member 1audiohack's Avatar
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    I still do not understand why you think you should leave Lansing Heritage. ? I hope you don’t.

    Barry.
    If we knew what the hell we were doing, we wouldn't call it research would we.

  11. #11
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    I am sure there is some confusion in all of this. Emails are not necessarily the best way of resolving a dispute.

    The offer to independently inspect the packaging and the product has been accepted by both parties.
    I will arrange this next week if possible.

    The next steps will be worked out once this is done.

    The only reason l am posting this publicly is that the matter has been made public without a peaceful resolution.

    Ian

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