Hopefully you'll be able to get a replacement in short order and not be tied up because the distributor who sold it to your distributor had incentive to move his stock-on-hand an has no more. Someone needs to take some responsibility, and quickly! I want to hear some music!! (Vicariously, of course. )
doG's speed.
I think the contractors need to do their magic and the room tuning needs to happen before Dome can even call out the techs to set up and tune the system... patience my friend. Just remember how long it has taken to determine plus vs. minus in your significantly simpler installation.
Widget
Gold pleated what no XLR connections? Thing is do you think you got a good deal or raw deal on this wonderful JBL package. If it was me, I’d be barking mad on the phone. What we’re talking about here is the principle those connections shouldn’t be buggered up.
I remember when I got my B-stock Alesis RA300 the heat sink was pushed in on the left side as if it was dropped on the floor? Well they are mildly heavy!
Just wondering if someone had butter-fingers and dropped the amp on the floor?
Just saw this on FleaBay!
JBL S2A Dipole THX Synthesis Surround spkrs Free S&H!!!
http://cgi.ebay.co.uk/JBL-S2A-Dipole-THX-Synthesis-Surround-spkrs-Free-S-H_W0QQitemZ200296579450QQcmdZViewItemQQptZSpeakers _Subwoofers?hash=item200296579450
Congrats Dome!
Fantastic system, this thread is going to require many emptyings of the drool cup.
glen
"Make it sound like dinosaurs eating cars"
- Nick Lowe, while producing Elvis Costello
I'm happy without the XLRs. I got a good deal. I've been on the phone a couple of times with the dealer, and he's been pleasant and supportive. He's working with UPS to handle the problem.
Widget is 100% right. It will be a while before any sound comes out of this system. I haven't even had time to take anything out of the box after my initial, cursory inspection for shipping damage. I'm not even sure HOW I'll get some of it out. It's too much for a single person. I might be asking someone to come help me.
My goal is to have things set up before the end of March. I'm trying to discipline myself to do this right, at least within the limits of my budget.
Out.
Dome
I was thinking maybe you should test the loudspeakers out with other amplifiers, just to make sure their all working.
I'm flying my dad and his wife in today for a week's visit and his birthday. They'll get some relief from Ohio's hard winter. Tomorrow's a holiday, so maybe I can get him to help me with some of the bigger stuff.
OTOH, the ol' gaffer is going to be 84 on Tuesday, so I'd better take it easy with him.
Out.
UPS picked up the damaged S5160 yesterday, and it's on its way to "damage analysis." Hopefully, I'll get a reply (from the shipper) about its disposition in a couple of days.
Here's hoping...
Out.
They will try to say it's worth 1/2 of what it is, and offer that amount. Been there, done that, although that was with used vintage gear. But it's for certain that the declared value is ignored in determining actual loss. Also expect the process to drag out for a month or more.
When I had shipping damage on a new speaker, it was Amazon that stepped up and took the loss by offering me a 20% rebate.
This is where you find out if the dealer is worth what they're getting for markup.
Not my experience. A UPS claims investigator came to my shop, took photos of the damaged box and contents and the shipper was sent a check for the full stated value. The shipper being a decent fellow sent the full amount on to me. I anticipated all kinds of grief, but both the shipper/seller and UPS were easy to deal with. The entire process did take a few weeks, but I suppose that is understandable.
Widget
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